itconnexion

About

We are an IT company that provides solutions to meet the needs of small business and not-for-profit and community organisations. Our mission is to provide our clients with responsive and reliable IT support. Our clients range from companies with hundreds of users across multiple sites, to smaller organisations of 20 staff or less. We have extensive experience in providing IT services for not-for-profit organisations. We believe that good IT support can result in improved operational efficiency for your workers, thereby building greater capacity for your organisation and delivering better outcomes for the community. We also appreciate the increased importance of IT for accreditation. Our services include; IT Operations and Support - Helpdesk - support for day-to-day issues - Monitoring IT infrastructure - via Server/Network monitoring service - Managing your site and users - via regular on-site visits IT Strategic Planning - Planning IT for the longer-term and strategic analysis - Assistance with setting budgets and developing business cases - Hardware/software evaluation and purchasing IT Risk Management - IT policy setting and IT procedures - Disaster Recovery planning - Internet filtering - IT security Our Smart Solutions include; - Server implementation and upgrades - E-mail systems - Networking - VPN - VOIP telephony - Remote access - Mobile phone and PDA Our software applications include; - Websites - Intranets - E-learning - Timesheets - Case management