iStar Networks
iStar Networks is an experienced IT company with an extensive background in the Not-for-Profit sector. iStar focuses on providing proactive IT Solutions, specialising in Managed Services, Network Engineering, IT Outsourcing, Support and Maintenance. We make Technology work for you!
Address
PO Box 207Banyo 4014
Brisbane
Website: http://www.istar.net.au
Contact
Name: Aaron Hawke
Phone: 1300 309 868
Email: Contact iStar Networks
About
Many organisations are confronted by confusing IT issues which cause unnecessary stress, waste valuable time of managers and employees and have a negative impact on the workflow. Wouldn’t it be fantastic to have a dedicated support team to talk after all of your IT needs?
With many years of hands-on industry experience and a great team of qualified and experienced Engineers, iStar Networks is all about providing you with exceptional IT service. Let us look after your IT while you focus on your business!
Our philosophy is “Proactive not Reactive” and we are committed to streamlining your IT requirements to increase productivity, reduce costs and manage growth with minimal hiccups.
iStar is not just about technology - we're about people, solutions and relationships.
At iStar, we believe success starts with understanding. Our focus is on long term relationships based on the evolving needs of your organisation and available technologies. This is how we achieve results that exceed the expectation of our customers and continue to move forward as a world leader in Managed Services and IT Solutions.
This is strengthened by our relationship with our industry partners and commitment to continued education for our staff.
iStar specialise in Managed IT Services where our focus is on maintaining our customer’s uptime and improving their computing experiences through proactive and effective remote monitoring, maintenance and early problem identification and resolution. We deliver predictable and stable systems giving confidence in technology, which allows our customers to spend their time working on their business, not worrying about costly reactive downtime.
Services
- Managed IT Services
- National Helpdesk
- Computer Networking Solutions
- Hardware and Software Sales - Discounts for NFPs
- Backup and Disaster Recovery Solutions
- IT Consulting & Project Management
- Web and Email Hosting
For more information visit: www.istar.net.auor call 1300 309 868
The Team
Aaron Hawke is the owner and founder of iStar Networks. Aaron is a Certified Systems Engineer (MCSE) who has many years of local and international experience in IT Business Solutions, Consulting, System Integration, Training and Service Delivery. Supported by an experienced team of technicians and skilled administrative personnel who work together to make iStar's services personal, fast and reliable.
iStar Networks is a Microsoft Gold Certified Partner
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Our technicians and support staff have met and exceeded the highest level of proven education, experience and training. Our ongoing commitment to maintaining and raising this benchmark, together with direct access to 24/7 support from Microsoft, cutting edge technology and personalised service means you can rest assured you are in the hands of people you can trust. |
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Examples of work
Testimonials:
“Being a NFP organisation, cost versus benefit is extremely important to us. iStar continue to provide reliable, efficient and professional managed services for us, allowing us to focus on our work rather than worry about our IT systems and budget. Since engaging iStar over 12 months ago, SLA’s have been consistently met. They also provided excellent advice and project management when undertaking larger scale infrastructure (re)development.”
G. Farlow – SYNAPSE - Brain Injury Association of Queensland Inc. (BIAQ)
"I was referred to Aaron after it become apparent our former service provider did not have the technical expertise or backup to achieve what we needed to achieve. In 12 months, our organisation doubled in size. iStar Networks completed standalone installations at two new offices and upgraded existing equipment at the other 4 sites. They have since networked our sites with Microsoft Exchange and a Distributed File System to improve communication and information sharing across our organisation.
As an indication of my intention to maintain our relationship, I have recently signed a service agreement for ongoing managed services. Aaron and his team have worked with us to achieve our goals and I have total peace of mind over the ongoing operation of our IT network."
D. Hubbard - Mercy Family Services
“It’s almost 12 months since we contracted with iStar Networks to undertake our IT maintenance and it has been a very satisfactory and rewarding period.
Your support team has met our support requests in a highly professional and timely manner which has engendered confidence in our clinical and other staff through Queensland. Your understanding of our child service focus and family focused culture has ensured that IT maintenance has regularly been undertaken without impacting on clinical service delivery.
As well as IT maintenance, we have valued your advice on system, desktop and laptop upgrading and I believe that, other than known areas where additional finances are required for the next step, we now have a robust and reliable network and peripherals.
I can categorically state that, without iStar’s support, Hear and Say would be embroiled in “fighting IT fires” rather than growing strategically as we are doing now. We look forward to iStar maintaining at this high level of service support and continuing to be an important partner in providing essential tools in our core business of bringing children who are deaf to age appropriate listening and speaking and full inclusion in their schools and community.”
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